You probably noticed KamaHapa has two mobile map apps: KH Canada and KH Hit-City. These existing mobile map apps are focused on searching local information, such as local weather conditions, local events and tourist attractions.
A third mobile map app is under construction, thanks to yet another invitation by the European Union (EU) to propose a project that uses EU open data.
KamaHapa is developing the new mobile map app for a test EU country, soon to be published. The new concept app will focus on emergency prevention rather than emergency response.
Mobile map apps lend themselves very well to identifying location information that local governments can use to dispatch services. For example, a burst pipe on a road, while not an emergency, has potential to cause emergency conditions, such as black ice during winter conditions. Enabling residents and visitors to report such a hazard can prevent the conditions that can cause an emergency response.
The point of emergency prevention is, emergency prevention.
Many North American local governments will be familiar with a reserved municipal 311 phone number for dispatching non-emergency services. However, what makes our proposal different is that a resident would be able to contact a local government based on the location of the mobile device and forward a non-emergency response request.
The problem with the siloed non-emergency response is that visitors and residents at adjacent municipalities often make service requests to the wrong municipality. For example, visitors to a recreation park at the edge of a city bordering an adjacent city often make erroneous service requests to the wrong city.
Neither the EU nor North America have countrywide non-emergency mobile apps. All such efforts exist only as siloed municipal or city aps.
If there can be a single countrywide emergency response system, why couldn't there also be a single countrywide response system to tend to preventing emergencies.
Stay tuned for our update on this development.